About Me

I’m a Web Developer & Librarian. Forever a student.

Hi, I’m Jennifer Cross and I’m a librarian by education, an autodidact by nature, and happy to wear any number of hats in support of a mission that is meaningful to me.

When I’m not working you’ll generally find me on the river, in the mountains, or renovating my house.

Get in touch:



People I've worked with over the last decade.

Wikimedia Foundation


June, 2019 – Present:

Project Manager, Security



March, 2018 – March, 2019:

Project Manager

  • Digital Project Manager, Professional Scrum Master, and Certified Scrum Product Owner building web platforms for enterprise clients
  • Servant-leader to the Development Team overseeing project delivery using Agile methodologies to deliver the right solutions and reduce risks
  • Client liaison, ensuring that clients are up to date and delighted with progress

American Library Association

Chicago, IL:

October, 2017 – December, 2018:

Contract Web Developer

  • Performed website maintenance, troubleshooting, and development.
  • Provided on-demand support and consultation services.

American Library Association

Chicago, IL:

July, 2016 – October, 2017:

Web Services Manager

  • Web Developer, Project Manager – Coordinated and created new websites for RUSA and ASCLA’s 4000+ members, managed multiple Drupal and WordPress sites

  • Online Learning Coordinator / Digital Community Manager – managed the development and delivery of 20+ courses and 30+ webinars

  • Digital Content and Database Management – increased the organization and efficiency of all systems, and tailored new processes to the needs of our 4000+ members.

  • Implemented analytics, improved SEO and digital marketing efforts, and promoted long-term content planning and digital strategy best practices.

  • Supported membership in their technology needs via webinars, email, and written tutorials.

  • Cultivated vendor relationships

  • Recruited and managed volunteers


Escuela Campo Alegre

Caracas, Venezuela:

August, 2015 – March, 2016:

Technology Teacher / Integration Specialist

  • Taught web design, programming, Lego Mindstorms robotics, and digital publishing
  • Provided virtual and in-person tech support and integration ideas to students, parents, and teachers
  • Maintained and updated school WordPress website, coordinated ManageBac database

Eastside Preparatory School

Kirkland, WA:

June, 2011 – June, 2015:

Web Developer, Technology Teacher

  • Designed, developed, and managed the 200+WordPress websites that EPS hosted, from the main school site to student e-portfolios

  • Managed/created digital content for school website and events, including educating users on best practices and improving UX/UI for the community

  • Taught web design and technology courses, and taught camps in Programming and the Makerspace

  • Provided on-demand tech support and integration ideas to students, parents, and teachers


Seattle, WA:

2011 – 2015:

Event Co-Organizer, Web Developer

Visit my TED Profile
  • Planned, organized, and delivered an annually “sold-out” professional development conference for educators.

  • Developed and managed web and digital community / social media presence.

  • Cultivated vendor relationships

  • Recruited and managed volunteers


I liked school, so I kept going.


Chicago, IL:

Full-Stack Web Development

Dev Bootcamp was a 19-week immersive curriculum focusing on Ruby, JavaScript, Ruby on Rails, common JavaScript libraries, SQL, HTML and CSS, as well as pair programming, agile and test-driven development.

Texas Woman’s University

Denton, TX:

Master’s Degree in Library & Information Science

Studied information architecture and information seeking behaviors in both digital and traditional service arenas.

  • Beta Phi Mu International Honor Society
  • Golden Key International Honor Society

ITI – Information Technology Institute

Portland, OR:

Post-Graduate Diploma In Applied Information Technology

ITI is what Bootcamps looked like almost 20 years ago. Full-time, 9 month, post graduate program in software and database development, and project management.

University of Colorado Law School

Boulder, CO:

J.D. (incomplete)

I got halfway through law school and decided being a whitewater guide was more what I was looking for. I mention it because it was one of the best decisions I ever made! Sometimes, you need to quit.

University of Illinois

Chicago, IL:

B.A. in Creative Writing

  • Phi Kappa Phi National Honor Society
  • Golden Key International Honor Society


I'm a sucker for a badge.


Things I've Worked On